01
Email us
Send your order number and the items you're returning to care@xariirclothingco.com within 30 days of delivery.
02
Pack it up
Repack the garment unworn, unwashed and with all tags attached, ideally in the original packaging.
03
Ship it back
We'll send a returns label (free for UK exchanges) or a returns address for international orders.
04
Refund or swap
Once received and checked, refunds are issued to the original payment method within 5 working days.
What we can't accept
- Worn, washed, altered or scented garments
- Items returned without tags attached
- Final-sale and custom-embroidered pieces
- Underlayers and headwear, for hygiene reasons
Faulty items
If a garment arrives damaged or a seam or embroidery fails in normal wear, email us a photo. We'll repair, replace or refund it in full — including return postage.
Need help first? Visit the FAQs or contact customer care.